Refund policy

Refund Policy

Thank you for shopping at Storegen Tech! We want you to be completely satisfied with your purchase.

This policy outlines the conditions under which you can return an item and receive a refund.

What can be returned?

• You can return most new, unopened items sold within 21 days of delivery for a full refund.
• Some exceptions may apply (see below).

What is not returnable?

• Used items
• Items damaged due to customer misuse
• Items without original packaging (unless due to a shipping error)
• Items specifically listed as non-refundable on the product page

What is the return timeframe?

• You must request a return within 5 days of receiving your item.

How do I request a return?

• To request a return, please contact us at info@Storegentech.com or by phone at (832) 743-9151.
• We will provide you with a return shipping label (if applicable) and instructions on how to return your item.

Shipping costs

• You will be responsible for paying for return shipping costs.
• Original shipping costs are non-refundable (unless the return is due to a mistake on our part).

How soon will I get my refund?

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

 

• If approved, your refund will be processed within 3-5 business days.
• A refund will be issued to the original payment method used for the purchase.

Please note:

• We may request additional information or photos to process your return request.
• We reserve the right to deny a refund if the returned item does not meet the conditions outlined in this policy.

Contact Us

If you have any questions about our return and refund policy, please contact us at info@Storegentech.com or by phone at (832) 743-9151.

By placing an order with Storegen Tech, you agree to this refund policy.