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Shipping policy

 

Shipping Policy

Thank you for shopping at Storegen Tech! We want to ensure you get your items quickly and conveniently. This policy outlines our shipping methods, costs, and timeframes.

Order Processing

  • We typically process orders within 1-3 business days after they are placed. This does not include weekends or holidays.

  • If you place an order after 7pm, it may not be processed until the next business day.

  • You will receive a confirmation email with tracking information once your order ships.

Shipping Methods

We offer several shipping methods to meet your needs:

  • Standard Shipping: This is our most economical option and typically takes 7-10 business days for delivery.

  • Expedited Shipping: This option is faster than standard shipping and typically takes 3-5 business days for delivery.

  • Overnight Shipping: This is our fastest shipping option and typically takes 1-3 business day for delivery.

Shipping Costs

  • Shipping costs are calculated based on the weight and size of your order, as well as your chosen shipping method.

  • You can see the estimated shipping cost for your order during checkout.

  • We offer free shipping on orders over $49.

Shipping Restrictions

  • We currently only ship to addresses within the U.S.

  • We may not be able to ship certain items to all locations due to restrictions or safety regulations.

International Shipping

  • We do offer international shipping. Shipping times may be pushed back 3-5 days.

Tracking Your Order

  • You will receive a confirmation email with tracking information once your order ships.

  • You can track your order by clicking on the tracking link in your confirmation email or by logging into your account.

Delivery Times

  • Delivery times are estimates and may vary depending on your location and chosen shipping method.

  • We are not responsible for delays caused by carriers or unforeseen circumstances.

Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to locate your package or file a claim.

Changes to this Policy

We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on our website.

Contact Us

If you have any questions about our Shipping Policy, please contact us at info@storegentech.com or by phone at (832) 743-9151.

By placing an order with Storegen Tech, you agree to this Shipping Policy.